Our Policies

Terms and Conditions
Effective Date: February 28, 2025

Welcome to Dr. Joel Tourigny Psychological Services ("we," "us," "our"). These Terms govern your access to and use of our website (www.drjoeltourigny.com) and our services. By using our Website or services, you agree to these Terms. If you do not agree, please do not use our Website or services.

1. Services
Dr. Joel Tourigny Psychological Services, owned and operated by Dr. Joel Tourigny, offers online psychological consultations, therapy sessions, and related informational content.

2. Eligibility
You must be at least 12 years old and capable of making responsible decisions to use our Website and services. By accessing our services, you confirm that you meet these requirements.

3. User Accounts

Creation: Certain features may require you to create an account. Please provide accurate and complete information.
Security: You are responsible for maintaining the confidentiality of your account details and all activities under your account.
Termination: We may suspend or terminate your account if you violate these Terms.

4. Appointments and Services

Our services include online psychological consultations and therapy sessions via secure platforms.
While appointments cannot be directly scheduled on the Website, you can contact Dr. Joel Tourigny through the Website to arrange an appointment.

5. Cancellation and Rescheduling

Policy: Appointments must be canceled or rescheduled at least 48 hours in advance via secure message on the Website or by email.
Late Cancellations/No-Shows: Cancellations or rescheduling made within 48 hours of the appointment, or no-shows, will incur the full session fee.
Emergencies: In cases of emergency (e.g., sudden illness or accident), we will work with you to reschedule at a mutually convenient time.

6. Payment and Refunds

Payment: Session fees are invoiced after the session, with payment due upon receipt.
Methods: Payments are accepted via e-transfers only.
Pricing: Service fees are listed on our Website.

7. Appointment Reminders
Reminder preferences (via email and/or text) can be set during the initial appointment booking process.

8. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Email: drjoeltourigny@gmail.com

By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Effective Date: February 28, 2025

At Dr. Joel Tourigny Psychological Services ("we," "us," or "our"), your privacy is paramount. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.drjoeltourigny.com) or use our services. By accessing our Website or services, you agree to the terms of this policy. If you do not agree, please do not use our Website or services.

1. Information We Collect

Personal Information: When you book an appointment or contact us, we collect your name, email address, phone number, and appointment preferences.
Automatically Collected Information: We automatically gather data such as your IP address, device type, operating system, browser type, and browsing activity via cookies and similar tracking technologies.

2. How We Collect Information

Direct Interactions: Through forms and direct communications.
Automated Technologies: Through cookies and tracking tools as you navigate our Website.

3. How We Use Your Information
We use your information to:

Provide and manage our services, including scheduling appointments and sending reminders.
Communicate with you about your appointments or any updates related to our services.
Enhance and personalize your experience on our Website.
Comply with legal requirements and maintain service security.

4. How We Share Your Information

Service Providers: We may share your data with trusted third-party providers (such as our hosting platform, Wix) who assist in operating our Website and services.
Legal Requirements: We may disclose information if required by law or legal process.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality and gather usage data. You can manage your cookie preferences via your browser settings, though disabling cookies may affect some Website features.

6. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information. To adjust your communication preferences or exercise these rights, please contact us using the details below.

7. Children’s Privacy
Our services are available to clients under 18. If you are under 18, parental or guardian consent is required for treatment and data collection. We adhere to additional safeguards to protect minors’ personal information in accordance with applicable laws.

8. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

9. Third-Party Services
Our Website may contain links to third-party sites or services. We are not responsible for the privacy practices of these external sites.

10. International Data Transfers
Your personal information may be processed in countries with data protection laws that differ from those in your jurisdiction.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our Website. We encourage you to review the policy periodically.

12. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: drjoeltourigny@gmail.com